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Return and Exchange

We guarantee purchase return and exchange from any part of the world, in case product was not in use, if its marketable condition, consumer properties, seals, factory and original packaging are preserved. You have 14 days since the moment of receiving order to return it back. Please note that order can be returned from any place, not depending on where it was delivered.

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Kindly note the return shipping charges are non-refundable.

In Kyiv You can personally bring back the goods to our showroom, located at 11A, Instytutska Street, any day 12:00 to 18:00.

In cases not covered by this Return and Exchange Policy, issues are solved individually by negotiations of the parties.

For all additional enquires please contact us by e-mail: info@shkoura.com or by phone number: +38 066 205 12 58.

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